Our Commitment To Your Success

A Quality Team Ensures The Perfect Result…

Northcote at the Rovers Conference & Banqueting Centre is committed to quality service from the moment you make your enquiry to the moment you complete an event with us.

  • Same day acknowledgement to your enquiry and appropriate response within an agreed time scale.
  • Delegate and banqueting packages are available which will provide you with a full range of services that can be readily adapted to meet your specific requirements.
  • A clear and concise booking form will be sent with confirmation of your requirements and easily understood Terms & Conditions.
  • A Sales Co-ordinator will be nominated as point of contact to handle all the details of your event.
  • Organisers will be met personally on arrival prior to an event to double-check final arrangements and agree any last minute changes.
  • The meeting room will be set up as requested, at least 30 minutes before the time shown on your contract, prior notification is needed should you require the room earlier.
  • We offer the opportunity for a senior manager to welcome delegates and brief guests on essential health and safety aspects of the stadium.
  • Dedicated passionate front of house team with a ‘yes’ attitude to hospitality.
  • Meals served on time and within the agreed time allocated.
  • All menus are designed by our dedicated team of chefs offering flexible and creative menu planning.
  • Northcote at the Rovers will source the freshest produce and will endeavour to support local suppliers and purchase the best North West produce.
  • Messages delivered promptly and efficiently to organisers.
  • Clearly defined costs and billing.
  • Audio visual equipment checked and demonstrated before use if required.
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